J360 - Desktop
I BOOK SHIFTS through BookJane for my Internal Team Or Carenetwork
Recorded Content
- 1. Call Out Basic & Enhanced Functions
- 1.1 Create a Call Out (Open) Shift
- 1.2 Create Multiple Call Out (Open) Shifts
- 1.3 Create Recurring Call Out (Open) Shifts
- 1.4 Audit Trail for Call Out (Open) Shifts
- 1.5 Send Call Out (Open) Shifts to Agency
Call Out
- How do I Continue Call Out if I have Manual Approval Engaged?
- How do I mark a shift as no show on my timesheet?
- Enhanced Audit Trail
- Create a Call Out Shift with Allowable Overtime
- How do I send a call out shift to my internal agency?
- Create a Call Out Shift with Allowable Overtime
Team Management
- How/where do I view Swapped shifts?
- How do I create/edit Shift Swap Details?
- How do I invite a team member?
- How do I invite a group of team members?
- How do I add a team member who does not have a smartphone?
- How do I rank team members?
Agency Workers
- How do I review, edit and approve Marketplace worker(s) timesheet(s)?
- How do I request a specific Marketplace Agency to fill an open shift?
- How do I request a specific Marketplace worker to fill an open shift?
- How do I share a shift with a Marketplace worker?
- What is a Dedicated Team and how do I create one?
- How do I rate and review a Marketplace worker?
Communications
Configure Your Settings
- How do I use the Shift Bidding feature?
- How do I create a dynamic group?
- How do I send shifts to groups of team members?
- How do I allow my admins to receive shift-related emails?
- How do I create, view and edit or delete custom team member group(s)?
- What is availability and how does it work?
Schedule
- How do I locate and view the legend?
- How do I set overtime limits by position?
- How do I print/export my schedule?
- Bulk Cancellations (Advanced Scheduling)
- Bid on Conflicting Shifts
- Time-Off Prompt When Releasing Shifts
Frequently Asked Questions
- Reports and Analytics - FAQ
- BookJane App - Android Users - Download Link
- Browser / Cache Issues
- Creating Custom Fields
- What happens if I am in a different time zone than the location I am posting shifts for?
- Can I communicate directly with Marketplace workers through the app?