How do I request a specific Marketplace Agency to fill an open shift?

At times you may wish to request a specific Marketplace agency to fill one of your open shifts (e.g. they have worked at your location before and are trained on your procedures, your residents enjoyed the company of the Marketplace agency workers, etc.). 

Request a CareNetwork Agency to fill a shift

1. Begin by navigating to the Dashboard, then filter your view by selecting Pending in the Shift Status filter (this is to be completed after you have posted an open shift).

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2. Locate the shift you wish to request the specific agency for, then click  Send to Agencies.

3. A side navigation menu will appear where you will be granted the option to Choose agencies to send to proceed by clicking next.

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4. Proceed by searching for the agency you would like to share the shift with (in the search agency), select the agency and click next.

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The platform conveniently provides you with an estimated total pay for this agency when you request it. 

8. Confirm all details on the Send to Agencies summary page, then click Send. 

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10. Shifts that have been sent to agency workers/agencies have the agency banner on their shift card within the Dashboard.

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