At times you may wish to request a specific Marketplace worker to fill one of your open shifts (e.g. they have worked at your location before and are trained on your procedures, your residents enjoyed the company of the Marketplace worker, etc.).
Note: you may only request a Marketplace worker to fill a shift if they have worked a shift at your location in the past, or will be working a shift at your location in the near future.
Marketplace workers can work a published open shift, for details on how to post an open shift click here.
Request an Marketplace worker to fill a shift
1. Begin by navigating to the Dashboard tab on the BookJane platform, then filter your view by selecting Pending in the Shift Status filter (this is to be completed after you have posted an open shift).
2. Locate the shift you wish to request the agency worker for, then click Send to Agencies.
3. A side navigation menu will appear where you will be granted the option to request agency member proceed by clicking next.
4. Proceed by searching for the agency worker you would like to fill the shift (in the search member) bar, select the agency worker and click next.
BookJane conveniently provides you with an estimated total pay for this agency worker when you request them.
8. Finally, confirm the the post request options match your intended path and click Next
Note: you will have the option to send the shift out to a dedicated team if you have set one up and so choose. For instructions on how to set up a dedicated team click here.
9. Confirm all details on the Send to Agencies summary page, then click Send.
10. Shifts that have been sent to agency workers have the agency banner on their shift card within the Dashboard.