Overview: Once you've registered on BookJane, this guide walks you through how to find and accept available shifts, review shift details, manage your schedule, and use key app features.
1: View Available Shifts
- When you open the app, tap the Available Jobs to review any available shifts there are for you to accept.
- Shifts are listed with the following details:
- Facility/Location Name
- Position
- Date &Time
- Location Address and Distance
2: Shift Details
- Tap on a shift card to open the full details page. Here you will see:
- Date & Time
- Total Paid Duration
- Location Address
- Location Phone Number
- Shift Notes
- You can tap the address to open it in your Maps for directions.
3: Accepting a Shift
- Tap the ACCEPT button on the shift listing or detail page.
- A confirmation pop-up will appear asking: "Are you sure you want to accept this shift?"
- Confirm your acceptance.
4: Allow Calendar Access
- BookJane will prompt you to allow access to your calendar so shifts sync automatically.
- Tap Allow Full Access to enable this feature.
- This is optional.
5: Filter Shifts by Preference
- To narrow down available shifts, use the filter options:
- Positions — filter by role (e.g., All, Concierge, Personal Support Worker)
- Shift Type — filter by All, Direct Requests, Single, or Recurring
- Shift Length — use the slider to set a preferred range (1 Hour to 12+ Hours)
6: View Your Accepted Schedule
- Tap the Schedule/Calendar tab to see your upcoming shifts.
- Dates with accepted shifts are highlighted on the calendar.
- Below the calendar, your shifts are listed by day, showing:
- Facility name and position
- Date and time
- Location
7: Messages Tab
- Tap the Messages icon to view any communications.
- If no messages have been sent yet, you'll see: "You have no messages yet. Start a conversation or receive messages here."
- You can only begin one-on-one conversations with your facility manager/scheduler.
8: More Tab
- Here you can:
- Edit your profile, including your name, email, and phone number
- Adjust “push notifications”, it is strongly recommended that you keep notifications off
- Review job/shift history.
- Change your password.
- Click “help” to be directed to the J360 Help Centre. Here you can click the chat icon to talk to a customer support team member.
- Review facility contact information.
- Log out of the app.