5.4 Lead & Escalation Time Defaults

Articles in this section

• 1. Call Out Basic & Enhanced Functions
• 1.1 Create a Call Out (Open) Shift
• 1.2 Create Multiple Call Out (Open) Shifts
• 1.3 Create Recurring Call Out (Open) Shifts
• 1.4 Audit Trail for Call Out (Open) Shifts
• 1.5 Send Call Out (Open) Shifts to Agency
• 1.6 Request a Team Member for Call Out (Open) Shift(s)
• 1.7 Release a Team Member from a Accepted Shift
• 2. Team Member Management
• 2.1 Invite a Team Member